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Technical Support

Non-emergency Support

If you have a non-emergency technical question, please let us know by sending us a detailed e-mail that includes your name, company name, phone number, product, and part(s) in questions, and any other related information. Our Maintenance Team will contact you during or within the next business day.

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24-hour Emergency Service

Our emergency support service guarantees that one of our expert technicians will be deployed as soon as any fault has been reported to provide you with on-site assistance.

In the case of an emergency situation after normal business hours (Monday – Friday, 8am – 5pm, WIB, GMT+7), please call our after hours support number +6221-8973731-35, and provide your name, company name, phone number, and a brief description of your problem.


Customer Service

For all general related matters pertaining to our business, please contact our customer service by:

1. Email us: ptunggul@unggulsemesta.com

2. Call us: +6221-8973731-35

Services & Support